Purpose: To trace every unit, to offer fast, reliable and efficient after-sales service.

Target: To help our customers, especially for the newly established companies or small companies which with limited human source, to set up his own team to offer high-efficient and fast after-sales service. By the help of this maintain system, with 1 or 2 employees (old hand or green hand, no need very special training) , they can offer very reliable and fast after-sales service to your customers.

The advantage of our online maintain system:

  • 365 days x 24hours online.
  • Real time trace every one unit, to trace the in using component parts (includes the substitute components if any), to trace the in using drivers and the upgrading drivers if any.
  • To trace the upgrading tool, to the trace the in using system upgrading system and the latest one if any.
  • For the real photos of every component parts, to  help the serviceman to recognize and find the component. (We are upgrading this service. We will improve this service)

How does the system works, and what the service offered by this system:

  • All of our products (includes SKD) are with a unique serial code, example as below:

Input the serial code, and search, then you can get following information. (Clicking the blue words to download the drivers or upgrading OS.)